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BioNomadix Firmware Update

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Wireless Physiology Firmware
Part #: BN-TX-UPG

This firmware update allows existing users to add BioNomadix Logger functionality to an existing set of BioNomadix modules. The BioNomadix Transmitter(s) will receive the firmware update and be tested to ensure functionality with both the BioNomadix Logger and the matched BioNomadix Receiver.

  • Firmware 4.3 or above is required for wireless Transmitters to work with BioNomadix Loggers; the label on the back of the Transmitter lists firmware version in the upper right (if none is provided, update is required).

Customer must receive an RMA # and then return the BioNomadix matched pair(s)—Transmitter and Receiver—to BIOPAC for a firmware update; customer can return multiple units at the same time.

Matched BioNomadix Transmitter-Receiver pairs delivered within 90 days preceding a BioNomadix Logger order qualify for a free firmware update—contact BIOPAC.

See Details below…Do NOT return items without an RMA.

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BioNomadix Logger Systems
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Part #: BN-TX-UPG
Categories: BioNomadix Wireless Wearable Physiology - Research
Subcategories: Logger Systems - Research

Details

Instructions for returning BioNomadix modules for firmware upgrade

Do NOT return items without completing the form and receiving an RMA number.

  1. Locate the model and serial number of the units being returned for firmware upgrade.

Serial Nimber ID on wireless BioNomadix devices

  1. Complete the BioNomadix Upgrade RMA Requestt with serial numbers for each Transmitter and matched Receiver.
  2. Send to Support@biopac.com to request a Return Merchandise Authorization (RMA) number.

AFTER YOU RECEIVE THE RMA #

BIOPAC Support will provide you with a Return Merchandise Authorization (RMA) number. When you have received an RMA # from BIOPAC Support, you can return the units:

  1. Place a purchase order for a new BioNomadix Logger BN-LOGGER and BioNomadix upgrade BN-TX-UPG.
  2. Box and return only the BioNomadix Receiver and Transmitter—no straps or chargers. The units must be packaged carefully and returned in a box clearly labeled with the RMA number on the outside.

The upgraded units will be returned with your new BioNomadix Logger.

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