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Support Request

Submit a Support Request

In order to provide quality service for all our customers, we request that you complete the following information sheet to assist our support staff and expedite the troubleshooting process. Having the following information available will speed up the process of solving your problem and will require less time on the phone. Answers to some currently asked questions and support issues may be found under the help menu in the Software or in the Knowledge Base, Manuals, or Application Notes.

Technical Support Request From:

 

HARDWARE:

SOFTWARE:

Information requested about your software version and build can be found either on the installation disk or under the Help Menu in the option called "About AcqKnowledge/Biopac Student Lab/etc."

BIOPAC AcqKnowledge software version and buildBiopac Student Labsoftware version and build

TROUBLESHOOTING:

Please enter any troubleshooting steps you have already taken to try and solve your support issue:

By using this form you agree to receive emails from BIOPAC and with the storage and handling terms of your data.

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Noninvasive Blood Pressure System for MRI

The NIBP-A-MRI CareTaker4 system measures relative central arterial pressure to provide continuous, noninvasive “Beat-by-Beat” Blood Pressure from at rest humans (≥ 15 kg) in the MRI; measures include Diastolic, Systolic, Mean Arterial Pressure.; heart rate (HR) data is available. The system uses the scientific method of Pulse Decomposition Analysis (“PDA”). Key features Continuous, noninvasive monitoring […]

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Electrocardiography Guide Now Available

BIOPAC’s just released Introductory ECG Guide addresses fundamental to advanced concerns to optimize electrocardiography data recording and analysis. Topics include: ECG Complex; Electrical and Mechanical Sequence of a Heartbeat; Systole and Diastole; Configurations for Lead I, Lead II, Lead III, 6-lead ECG, 12-lead ECG, precordial leads; Ventricular Late Potentials (VLPs); ECG Measurement Tools; Automated Analysis Routines […]

New Citations | Twinkle, Twinkle, Little Star, Muscles & Computer Mice

Recent Studies using BIOPACs MP-Series (MP160, MP150) data recorders, ECG Amplifiers, and BioNomadix Wireless recorders: Singing style to infants Mothers around the world sing to infants, presumably to regulate their mood and arousal. Lullabies and playsongs differ stylistically and have distinctive goals. Mothers sing lullabies to soothe and calm infants, and playsongs to engage and […]

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