BIOPAC Systems, Inc. was founded in 1985 and is a leader in the field of life science data acquisition and analysis. We focus on educational markets as well as scientific research markets. BIOPAC is recognized as a premier choice for life science hardware and software, with over 25,000 data acquisition systems used at top institutions and Global 500 companies worldwide. Explore biopac.com to learn more about us.
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Human Resources Generalist
The position is responsible for interfacing with outside HR consultants as well as handling all HR duties. These duties including providing HR support to all departments and staff, working with other departments and outside consultants to develop HR policies, and performing all tasks necessary for the company’s recruitment, training and compensation programs.
Specific duties will include
Performing biweekly payroll (using Paychex Flex)
Assisting in creating job descriptions and recruitment
Coordinating performance reviews
Review and process all expense reports
Review and reconciliation of employee credit card statements
Assist in implementation of new expense management system (Concur)
Onboarding for new employees and contract employees
Managing the employee benefits programs including 401K
Responding to requests from outside agencies including benefits plan administrators, insurance agents, and government agencies
Handling all Worker’s Comp related issues including routine WC audits
Assisting in administrative duties for some of the company’s insurance policies
Working with department managers to maintain and develop new HR and safety policies
Working with outside HR consultants to ensure compliance with all local, state, and federal labor laws as well as continue to improve our workplace
Plan employee events including annual picnics and holiday parties
Assist department managers in planning meetings and providing lunches when necessary
Create new internal programs to maintain and improve employee morale
Maintaining physical and digital files for employees and their documents, benefits and attendance records
The ideal candidate will have these qualities:
HR Generalist skills and qualifications
Knowledge of administrative tasks and responsibilities
Excellent verbal and written communication skills
Advanced computer skills, including data entry, data processing, communication tools and payroll and human resources software
Problem-solving skills and resourceful thinking
Leadership and coaching skills
Strong empathy and interpersonal skills
Detail-oriented with excellent organizational skills
The Software Quality Assurance Technician is responsible for performing end user testing on BIOPAC software before release. This position will be based out of BIOPAC headquarters in Goleta, CA, though remote work can be arranged. The technician must be able to follow written instructions, contribute meaningfully in the development of end user documentation, and clearly communicate any bugs or abnormalities found while testing. They must be computer literate, and able to effectively use both Mac and PC. The tests they must perform will often involve setting up hardware as well as software. The tests will also require a basic knowledge of physiology, in order to perform quality checks on the data being processed.
They will work closely with both the Engineering department and Technical Support department to fully test the software in ways that will mimic typical customer use, with the goal of developing a clean and presentable user experience. This will include general prerelease testing, as well as testing specific hardware combinations when prompted by the Technical Support department. They will be required to be able to stick to a clear timeline for completing this testing and inform their team and supervisor if they have encountered a delay.
Technical Support will request assistance from the technician in their day to day work of answering customer questions. This will consist of inquiring about hardware combinations, known bugs, and software compatibility. The technician must keep notes and document what they have tested in order to assist with these inquiries.
They will work closely with the technical writer in order to create clear documentation for customers to follow, helping to improve both accuracy and readability. They will also occasionally need to check and update existing documentation.
The Software Quality Assurance department will also be responsible for Section 508 compliance, which requires BIOPAC software be accessible to individuals with disabilities. This involves coordinating with every department in BIOPAC in order to complete the required paperwork, on a yearly basis.
Product Knowledge is important and SQA is reviewed on their knowledge of the products and their willingness to learn new products and applications.
The hours are 8-5 Monday through Friday, although there is some flexibility with this.
Essential Duties and Functions
Create detailed, comprehensive and well structured test plans
Estimate, prioritize, plan and coordinate testing activities.
Review requirements, specifications and technical design documents to provide timely and meaningful feedback
Test the full user experience, to spot software bugs and ease of use concerns
Help Technical Support with day to day questions.
Work with the technical writer to ensure clean and clear documentation.
Replicate, register, and report bugs and errors.
Give input on any new features.
Provide feedback to Engineering
Ensure Section 508 compliance
Track quality assurance metrics
Research and analyze product features being tested
Knowledge of BIOPAC products and operating software on Mac and Windows operating systems.
Be able to support the entire range of BIOPAC products, including all new product releases.
Undergraduate degree or higher, preferably physiology, biology, psychophysiology, engineering, chemistry, physics, or mathematics. Computer-literacy and capable of providing first line technical support.
A valid California driver’s license, a driving record deemed appropriate by the Company and insurance carrier and required liability insurance.
Knowledge and ability to use computers, telephones, copiers, fax machines, E-mail, databases, and spreadsheets.
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