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AcqKnowledge iLok key lost or unavailable

What can I do if I’ve lost my iLok key or left it at home?

ACQ-keyIf you received and lost an iLok key for AcqKnowledge 4, submit a Support Ticket with original purchase details and specify the required UPS shipping method: overnight, 2-day, 3-day or, in continental USA, ground.

The Support Department will verify your License Key serial number via the product registration page and your customer account. You will be billed for shipping and key replacement.

For standard key/license configurations (i.e., combinations sold on this site):

Beginning with AcqKnowledge 5, installation and distribution changed to USB key-based licensing only—software-based temporary licensing via challenge-response is no longer available.

 

Spotlight On
free BIOPAC webinar

Eye Tracking Fundamentals

Eyes are the window to the soul and, more importantly, the brain. Psychophysiology, neuroscience, and consumer neuroscience researchers use eye tracking technology to understand emotion, behavior, subject response, decision-making, and human performance—and to help improve products and services. But not everyone knows where to start or how and why to use this important technology. A panel of eye tracking experts will present typical use cases and the latest eye tracking technology.

Join this online presentation with Q&A to learn the fundamentals of eye tracking!

Thursday, Nov. 21st
8:00-9:00 am PT

Register Now
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