SuperLab troubleshooting

If you are not seeing a signal from SuperLab in AcqKnowledge, please follow these troubleshooting steps:

  1. Make sure the measurement computing card is set up properly.
    • Use this SuperLab Support link.
    • Most importantly, make sure your I/O card is board number 0.
  2. Confirm that PB7-PB0 map to digital channels 8-15, respectively.
    • Note the reversed order.
    • When getting started it is best to simply record on digital channels 8 to 15 (enable all of them) and see where the pulses come in.
  3. Click Start and then choose MP menu > Manual Control and click both “Read” buttons.
  4. Make sure the sample rate is fast enough to see the pulse.
    • For example, if pulse width is defined as 1 msec in SuperLab, the sample rate should be at least double (1 sample every 0.5 msec), or 2000 Hz in this case.

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