BIOPAC is supporting researchers and professors who are working remotely.
Please see instructions below to access AcqKnowledge or Biopac Student Lab software remotely. Please contact support at any time. BIOPAC is here to help.
If you need to run AcqKnowledge but can’t access your USB key for authorization, BIOPAC can help.
If you have version 5.0.2 or higher installed:
♦ Launch AcqKnowledge.
When told your key is not found, hold down the <shift> key and click the “Retry” button:
♦ In the new dialog box, click the “Copy Challenge to Clipboard” button:
♦ Use Ctrl-v (command-v on a Mac) to paste the Challenge into an e-mail message to support.
Include in your message whether your computer is running Windows or Mac OS, and information that will allow us to find a record of the sale—ideally an invoice or sales order number, but minimally the individual, department, and institution to which the system was sold.
If you have version 5.0.0 or 5.0.1 of AcqKnowledge installed, or if you did not install on the computer you need to use, you may download version 5.0.5 for Mac or Windows.
To install on Windows, uncompress the file and run BIOPACSetup.exe; to install on Mac, double-click the file to uncompress, then double-click the resulting .pkg file.
Once AcqKnowledge is installed, follow the first set of instructions above.
If your license is for an earlier version, you can easily upgrade your license of AcqKnowledge to 5.0.5 and talk with support about your remote needs.
BSL access for Professors and Students
Labs can be held virtually using BSL Review Saved Data (RSD).
BSL Review Saved Data (RSD) software allows students to review all core lesson introductions, procedures and analysis reports. They can also access both Lesson and PRO sample data sets, or data that you might record and forward to them. Students can then complete the corresponding lab report and submit it via Dropbox or university e-mail/file sharing service.
You are also free to load BSL RSD to the school/class intranet for your students. The selected RSD version must match the BSL version used in the lab. Files saved with the BSL RSD can be opened in the corresponding full program but are not compatible with earlier releases.
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