Advanced Programming Support
Part #: SUP-PLATINUM

Platinum Level Support Package

Utilize the full power of AcqKnowledge

Develop complex analysis procedures with optimal workflow

Get the data you need & extract meaningful statistics with minimal effort

Platinum Support Package

BIOPAC’s trained technical support staff provide world-class technical support, using the latest technology, to maximize the power of BIOPAC products. Our team has years of experience with BIOPAC products and provides fast, courteous support, over the phone, in an online meeting, or by email. Support staff consult with customers on a variety of topics including equipment setup, analysis, and troubleshooting. Support team members work with customers to diagnose and resolve hardware and software issues.

This 1-year license provides customers with top-tier support for BIOPAC products, including:

  • Help with setup so that users get the data they want and can focus on analyzing their data
  • Assistance with multi-step analysis
  • Guidance in development of data prep/event mark cleanup algorithms to improve and refine results of automated analyses
  • Creation of in-depth expressions/calculation channels
  • Advanced support for debugging data analysis
  • BIOPAC Basic Scripting/debugging help
  • Software programming
  • API setup—ACKAPI software API and BHAPI hardware API
  • Network Data Transfer (NDT) support

 

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Integrating BIOPAC Research Systems | Data Acquisition & Analysis

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