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Support Licenses

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Advanced Programming Support
Part #: SUP-5, SUP-10, SUP-20

Support Licenses apply when help is needed for Developer products—ACKAPI software API, BHAPI hardware API, BIOPAC Basic Scripting license, or Network Data Transfer license—or for complex or difficult setup and analysis questions requiring extensive support personnel involvement.

A support ticket is required for assistance unrelated to hardware failure or software bug—normal but sophisticated use of product—requiring extensive BIOPAC expertise.

An issue requiring 60-90 minutes of dedicated time by BIOPAC support personnel constitutes one ticket.

A 1-year Support License provides for up to the specified number (5, 10, or 20) of support tickets in a 12-month period.

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Categories: Software - Education, Software - Research
Subcategories: BIOPAC Developer Site and Support Licenses - Education, BIOPAC Developer Site and Support Licenses - Research

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free BIOPAC webinar

A Complete Solution for Eye Tracking Experiments in Virtual Reality

BIOPAC will present a complete and integrated solution that includes eye tracking analytics, the ability to link physiological data, and implementation of user interaction. A user-friendly interface combined with examples enables even novices to get started right away! Learn how eye tracking analytics tools can save considerable time and effort with data interpretation.

You Will Learn:
• How the system works
• How you can use eye tracking to add interactivity in VR
• How to perform a stimulus presentation paradigm in VR
• How to work with 360 videos and images
• Eye tracking data analysis—heatmaps, gaze replay, fixation times, gaze intersection, etc.

Watch Live on January 27

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New Citations | Food for Thought

With a new year approaching, many people around the world will gather with friends and family to celebrate. What is one commonality across cultures to celebrate? Food! BIOPAC provides software and hardware that allows research teams to study physiological measures to see how people interact with food. Here are a few notable studies using BIOPAC […]

Electrocardiography Guide Now Available

BIOPAC’s comprehensive Introductory ECG Guide addresses fundamental to advanced concerns to optimize electrocardiography data recording and analysis. Topics include: ECG Complex; Electrical and Mechanical Sequence of a Heartbeat; Systole and Diastole; Configurations for Lead I, Lead II, Lead III, 6-lead ECG, 12-lead ECG, precordial leads; Ventricular Late Potentials (VLPs); ECG Measurement Tools; Automated Analysis Routines for extracting, […]

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